Half Moon Empanadas

    LEGAL

    TERMS OF SERVICE

    Last Updated: April 7, 2026

    These Terms of Service ("Terms") govern your access to and use of the Half Moon Empanadas website, online ordering experience, and related digital services made available by Half Moon Empanadas ("Half Moon Empanadas," "we," "our," or "us").

    By accessing our website, placing an order, or using any online service that links to these Terms, you agree to be bound by these Terms and our related policies, including our Privacy Policy, Refund Policy, and Cancellation Policy.

    SCOPE AND ACCEPTANCE

    These Terms apply to website visitors, customers, gift purchasers, and any other user of our site or online ordering services.

    If you do not agree to these Terms, you should not use our website or place orders through it.

    ELIGIBILITY AND PERMITTED USE

    • Age requirement: You must be at least the age of majority in your state of residence to place an order through our website, or you must do so under the supervision of a parent or legal guardian.
    • Lawful use only: You may use our website only for lawful purposes and in compliance with applicable laws.
    • Prohibited conduct: You may not misuse the site, attempt to interfere with its operation, introduce malware, scrape content without permission, or use the site for fraudulent, abusive, or unauthorized purposes.

    PRODUCTS, PRICING, AND AVAILABILITY

    We make reasonable efforts to accurately describe our products and display current pricing and availability. Even so, product descriptions, ingredient lists, images, availability, and pricing may change without notice, and minor differences may occur.

    We reserve the right to limit quantities, restrict orders, discontinue products, substitute packaging, or correct pricing or typographical errors.

    ORDERS, BILLING, AND ACCOUNT INFORMATION

    • Order acceptance: Your order is subject to acceptance by us. We may decline or cancel an order for reasons including product unavailability, suspected fraud, incorrect pricing, delivery limitations, or account concerns.
    • Accurate information: You are responsible for providing current, complete, and accurate billing, contact, and delivery information.
    • Account security: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity occurring under your account.

    SHIPPING, DELIVERY, AND LOCAL FULFILLMENT

    Delivery windows and transit estimates are estimates only and are not guaranteed unless expressly stated otherwise in writing. Delays may result from weather, carrier issues, holidays, order volume, access restrictions, or other circumstances beyond our control.

    For shipped orders, risk related to delivery timing, temperature changes in transit, and carrier handling is addressed in our Refund Policy and any product handling instructions provided with the order.

    For local delivery or pickup, you are responsible for ensuring the delivery address is accurate and that the recipient is available to receive and promptly refrigerate or freeze perishable products.

    We may use third-party carriers, couriers, delivery partners, or third-party ordering and delivery platforms to fulfill, ship, or deliver orders. When an order is fulfilled or delivered through a third-party provider, additional terms, conditions, and policies of that provider may apply.

    Half Moon Empanadas is not responsible for delays, failed deliveries, or unsuccessful delivery attempts caused by inaccurate or incomplete address information, recipient unavailability, restricted access to the delivery location, failure to follow delivery instructions, or other circumstances outside of our reasonable control. Any refund, replacement, or credit in connection with delivery-related issues will be governed by our Refund Policy.

    PERISHABLE PRODUCTS AND FOOD SAFETY

    • Prompt inspection required: You should inspect all perishable products promptly upon delivery or pickup and follow any storage, heating, and handling instructions.
    • Temperature and condition: Because our products are perishable, product condition may be affected by transit time, ambient temperatures, and the timing of recipient retrieval.
    • Allergens and ingredients: Our products may contain or come into contact with common allergens, including wheat, dairy, eggs, soy, and meat ingredients. Ingredient offerings and preparation environments may change. Customers with allergies or dietary concerns should contact us before ordering.
    • No medical or nutritional advice: Information on the website is provided for general informational purposes and is not medical advice.

    PROMOTIONS AND GIFT ORDERS

    Promotions, discount codes, contests, gift offers, and limited-time campaigns may be subject to separate terms and may be modified or discontinued at any time.

    If you place a gift order, you represent that you have the right to provide the recipient's contact and delivery information for fulfillment purposes.

    INTELLECTUAL PROPERTY

    All content on this website, including text, images, logos, graphics, product names, designs, and other materials, is owned by or licensed to Half Moon Empanadas and is protected by applicable intellectual property laws.

    You may not reproduce, distribute, modify, publish, create derivative works from, or commercially exploit any content from the site without our prior written consent.

    USER CONTENT AND FEEDBACK

    If you submit reviews, comments, suggestions, photos, testimonials, or other materials to us, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, adapt, and publish that content in connection with our business, subject to applicable law.

    You represent that any content you submit is accurate, lawful, and does not infringe the rights of any third party.

    THIRD-PARTY LINKS AND SERVICES

    Our website may contain links to third-party websites or may interact with third-party services, including payment providers, analytics services, social media platforms, shipping carriers, and delivery applications. We do not control and are not responsible for the content, products, services, or policies of third parties.

    DISCLAIMERS

    Our website and services are provided on an "as is" and "as available" basis, except as otherwise expressly stated by us in writing. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

    We do not warrant that the website will be uninterrupted, secure, error-free, or free of harmful components, or that all content will always be complete, accurate, or current.

    LIMITATION OF LIABILITY

    To the fullest extent permitted by law, Half Moon Empanadas and its owners, officers, employees, affiliates, contractors, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost data, business interruption, or loss of goodwill, arising from or related to your use of the website, your order, delivery timing, or these Terms.

    To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the website, an order, or these Terms will not exceed the amount you paid to us for the specific order giving rise to the claim.

    INDEMNIFICATION

    You agree to defend, indemnify, and hold harmless Half Moon Empanadas and its affiliates, officers, employees, and service providers from and against claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of your misuse of the website, your violation of these Terms, or your violation of any law or third-party right.

    TERMINATION

    We may suspend or terminate your access to the website or cancel orders if we believe you have violated these Terms, engaged in fraud or misuse, or created risk for our business, customers, or systems.

    Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnification, and governing law provisions.

    GOVERNING LAW AND VENUE

    These Terms and any dispute arising out of or relating to the website, an order, or these Terms will be governed by the laws of the State of Florida, without regard to conflict of law principles.

    Any action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the jurisdiction and venue of those courts.

    CHANGES TO THESE TERMS

    We may update these Terms from time to time. If we do, we will revise the "Last Updated" date above. Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms.

    CONTACT US

    Questions about these Terms may be directed to:

    Half Moon Empanadas
    info@halfmoonempanadas.com
    8200 NW 41st St, Miami, FL 33166